💬 Frequently Asked Questions – Sparkling Window US
Can I sign up for a service plan to keep my windows clean all year round?
Yes! At Sparkling Window, we offer an annual service contract designed so you can enjoy clean windows throughout the year without having to worry about scheduling each visit or the buildup of dirt over time.
This plan allows you to schedule cleanings on a daily, weekly, biweekly, or monthly basis, depending on your needs and the environment around your home or business. We adapt to you with complete flexibility.
With a contract, we take care of everything: we automatically schedule visits, keep your windows spotless all year long, and guarantee you priority service. Plus, you’ll enjoy special discounts and exclusive benefits as a loyal customer.
How often do you recommend cleaning gutters?
We recommend cleaning gutters at least three times a year, especially during seasons with heavy leaf fall or after storms. The ideal frequency may vary depending on the number of trees around your property or if you’ve experienced clogging issues before.
How often do you recommend cleaning gutters?
We recommend cleaning gutters at least three times a year, especially during seasons with heavy leaf fall or after storms. The ideal frequency may vary depending on the number of trees around your property or if you’ve experienced clogging issues before.
Do I need to be home during gutter cleaning?
No. We can perform gutter cleaning without your presence. After we finish, we leave a notification or contact you to confirm that the job is complete.
Are there discounts if I combine services?
Yes. If you schedule window and gutter cleaning together, we offer a special discount. Ask about our current promotions when booking your appointment.
How often should I have my windows cleaned if I don’t have a contract?
While we offer scheduled plans, you can also book cleanings as needed. If you prefer not to have a contract, we suggest cleaning your windows at least four times a year to maintain clear glass, prevent tough stains, and prolong your windows’ lifespan.
Do you work year-round?
Yes, our services are available in all seasons. We only reschedule in case of weather conditions that pose a safety risk to our team or could affect service quality.
What happens if it rains on the day of the service?
We can work in light rain. However, if severe weather occurs (storms, hail, strong winds), we will reschedule your appointment to ensure safety and quality results.
How do I book an appointment and how punctual is your team?
You can easily book by phone, email, or through our website. We provide an estimated arrival window, and our team strives to arrive on time. If there’s any delay, we will keep you informed.
Can I request the same team that serviced me before?
Yes. If you prefer a particular technician or team, you can request them when booking. We’ll do our best to accommodate your request based on availability.
Do I need to be home during the service?
Only if interior window cleaning is included. For exterior-only services, your presence is not required. We’ll notify you once the job is done.
How long does the service take to complete?
It depends on your property’s size and the cleaning type. A standard window cleaning for an average home typically takes 2 to 4 hours.
Do you clean windows from both inside and outside?
Yes, we offer both options. You can choose interior only, exterior only, or both, according to your preference.
